The Miller difference

Reflections from the Miller team

Our business is all about our people and the development of our people is key in order to give you, our clients, the best possible service.

This is what we call “The Miller Difference”.

Some of our newer team members have shared what they enjoy most about working for Miller, what makes it different from their previous companies and ultimately how this benefits our clients.

Robert Jones

North American Casualty

“I really enjoy working as part of the team. Everyone is extremely hard working, knowledgeable and eager to help each other.

Being part of the wider Miller offering, rather than just North American casualty is a huge positive. The culture of internal collaboration means I get to know people that work on other classes of business and where they are having success, so we can collaborate effectively.

For me the real Miller difference is the flat management structure, meaning that those with management responsibility are still involved in the day-to-day broking activities.

This all gives our clients great service levels across all classes that Miller offers. The expertise available means we can come up with viable solutions for complex/difficult enquiries that may be causing them problems.”

Cameron Haylock

Marine Hull

“I enjoy the camaraderie, working in a large team of dedicated and knowledgeable peers.

Coming from a smaller company, being able to make use of the knowledge held by many of the team members to further my own progression, makes Miller a great place to work and develop my skills.

The real Miller difference for me, is the opportunities for learning that they provide to staff to really encourage growth.

This allows Miller to provide the best service to its clients and ensure that all of their insurance needs are met.”

Amy Delamain

North American D&O, Financial Institutions

“My favourite thing about working for Miller is my team, I think they are great! We work really well together, overcoming challenges and achieving our desired outcomes.

At Miller, there are opportunities for career growth. It is great as a motivator knowing that you are able to work towards the next stages in your career.

For me, the Miller difference is definitely the workplace culture, I think it is absolutely key to feel you belong somewhere.

All of the above combined, really helps us deliver our values to our clients, providing them with the best service possible.”

Michelle Suckling

Private Clients, High Net Worth

“The thing I enjoy most about working for Miller is the people and the culture. From joining Miller in April 2021, colleagues made immediate contact to introduce themselves and welcome me to the wider team.

Teams collaborate, support each other and share their knowledge.

This joint approach ensures that we find the best solution for our clients, enabling introductions to be made where necessary. There is absolute confidence and trust between colleagues to know that our clients will receive a first-class service and relationships will only be strengthened as accounts grow - this strengthens the Miller offering.”

The Miller way is to work as one team for our clients' sole benefit.
There are no competing profit centres.